At Quality Heating the service continues after the bill is paid. That’s why we have a Customer Service department staffed with dedicated experts whose only job is to ensure your complete satisfaction for as long as our equipment is in your home or business.

• If you need us, we’re available. We’re on call 24 hours a day, seven days a week, 365 days a year.
• We keep a complete history on all our clients at our headquarters. So, if you don’t know what you need, we can figure it out.
• All our installation and service technicians are factory trained and regularly complete additional classes and workshops to keep up-to-date on the latest products and procedures.
• We offer trouble free, “white glove” service.
• We are a drug-free company, and are proud of our courteous, uniformed technicians.

Ongoing Maintenance Prevents Emergencies

In addition to emergency repairs, our Maintenance Program offers services to maintain the performance of your system. It’s easy, convenient and it ensures the efficiency of your system for years. We recommended that you service your heating and cooling system twice a year, once for heating and once for cooling, in order to maintain proper efficiency and peak performance.

Benefits of preventative maintenance:

• Fewer repairs – Our technicians may be able to identify problems before they become a major problem and help you save on costly repairs.

• Lower the chances of a major or catastrophic breakdown – There is no good time for your system to break down, and it usually happens at the most inconvenient time and when you need it the most. Scheduling a routine maintenance tremendously reduces the chances of this happening.

• Lower your energy bills – Over time, HVAC systems tend to lose the ability to keep your home comfortable at top efficiency. Eventually, the system uses more energy to heat and or cool your home, which causes higher utility bills.

• Routine maintenance – This keeps your system operating at its best to save you money. This is much like your car when you have regular maintenance done to get better gas mileage.

• Longer lifespan of equipment – One malfunctioning component can cause a domino effect on a system’s operation. It can cause major failures of other major components that can result in system failure and very costly repairs. Routine maintenance helps prevent this from happening and adds a longer life span to your equipment.

• Indoor air quality – Changing or cleaning your air filter increases the air quality in your home and keeps your system operating more efficiently. A dirty filter causes high energy bills, reduced system performance, system failure and lack of comfort.