Hands holding a tablet showing the Nexia smart home app

Comfort Controls

Nexia Diagnostics Remote HVAC Monitoring

Keeping watch over your heating and air conditioning system and providing the peace of mind a Trane system delivers.

Overview

Remote monitoring for your Trane system

Through your Nexia-enabled Trane thermostat, your HVAC system performance is shared with your preferred heating and air conditioning dealer. It is capable of sending an alert directly to your dealer so they can remotely access details and real-time data to diagnose the current issue and prevent a possible major system malfunction down the road.

Quality Heating employee wearing a company polo seated at a computer

What We Do

Homeowner benefits

  • Peace of mind

    Data is encrypted and securely transferred between the Trane thermostat and Nexia Diagnostics.

  • You opt in

    Only the dealer you designate can view your HVAC system performance data.

  • Nothing else is visible

    No other devices you may have connected to Nexia are visible or accessible by your dealer.

  • Real-time intelligence

    With secure credentials, your dealer can see how the system is performing, from routine maintenance needs to malfunctions.

  • The right technician, the right parts

    Alerts help ensure the correct technician arrives prepared, and some issues can be resolved remotely without a service call.

Fast Response

Request Nexia Diagnostics

Send us the details and a Redmond-based technician will call you right back.

How soon?

We use your details only to respond to your request. See our Privacy Policy.

Or call 541.923.4752 — 24/7 emergency service, 365 days a year.

Service Areas

Where We Provide Nexia Diagnostics

Get Started

Want your system watched over?

Ask us about pairing a Nexia-enabled Trane thermostat with remote diagnostics.